Case Studies

Pets at Home

Pets at Home

Ignite has developed a long-standing and ongoing partnership with nationwide pet store chain Pets at Home and assisted them in streamlining their supply and billing practices, while slashing operational costs and the impact on the environment.


Project Aether

Over the past two years, Ignite has developed and implemented a demand reduction solution with Pets at Home made up of two key elements: LED lighting upgrades and control systems to manage in-store assets and optimise savings. Although logistically challenging, these two elements were rolled-out in tandem in order to reduce interference with normal store operations.

Working throughout the entire development of the project, Ignite assisted by managing supplier selection and tendering processes to ensure that the best matches from both quality and cost perspectives were chosen. Moving on from this, Ignite acted as principle contractor to bring each element of the project together and report progress back to Pets at Home.

LED equivalents of existing lighting were installed throughout stores to maintain existing light levels but increase efficiency. Pets at Home’s innovative and understanding approach to energy reduction allowed this to go a step further by selecting replacement High Bay fittings, that make up the majority of their sales floor lighting, with built in sensors to take advantage of natural light entering the stores, furthering both the financial and environmental impact of the project.

Control systems were installed to manage lighting, air conditioning and other systems such as signage and optimise their potential efficiency. Temperature sensors also ensured that strict pet welfare standards could be monitored and adhered to, key to Pets at Home’s “Pets before profit” approach.

Pets at Home now has an estate of well-managed, energy-efficient stores and has achieved substantial savings in energy and maintenance costs.


Other Notable Achievements

Alongside demand reduction projects, all supply side services have been cash-positive for Pets at Home throughout, and delivered significant net savings. Ignite has also assisted with management of compliance requirements such as CRC, ESOS, Mandatory Green House Gas reporting and P272.



Ignite continue to work with Pets at Home to develop further demand reduction initiatives and to ensure that energy is managed effectively at every level of their business.